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Social Support



The Social Support project provides a comprehensive, coordinated and integrated range of basic maintenance and support services for older people with classified conditions, people with a disability who in the absence of basic maintenance and support services are at risk of premature or inappropriate admission to long term residential care and their carers.

The project provides support in small, informal and neighbourly ways to allow recipients to be more independent at home and in the community, thereby enhancing their quality of life and/or preventing their premature or inappropriate admission to long term residential care.

Our Social Support Program provides a range of person-centred services including:

Day trips

Friendly home visiting

Social outings

Shopping assistance

Accompanying to appointments

• Transport

• Linking carers with support groups

Referral to other services if needed


Social Support is available to those who are elderly, living with a disability, living rurally, people living alone or people without family supports to maintain their independence. Clients can be referred by family members or friends or with permission by a service provider.

Who is eligible?

The Social Support program assists the frail aged, people with disabilities and their carers. Special needs groups include:

  • People from culturally and linguistically diverse backgrounds
  • LGBTI members of our community
  • People who identify as Aboriginal and Torres Strait Islander
  • Financially disadvantaged persons
  • People living in rural and remote locations
  • Socially isolated people


People requiring assistance can be referred by other organisations or can contact the Social Support Program Co-ordinator directly. The Program Co-ordinator will then complete and assessment, either in-home or by telephone. It is the intention of the Social Support program to work closely with other support services in Byron Shire and beyond.


Hours of Service

Hours of service to clients will be based on the individual needs of the carer. The project is flexible and functions within The Department of Health Guidelines.


People are requested to contribute to care assistance. Our fees for 1-on-1 assistance are $10 per hour (negotiable). Social bus trips are $15 per day. However no one will be discriminated against or refused service on the grounds that they can not contribute to the cost.

For more information please contact Emma on 02) 6685 1629 or 02) 6685 1619


Social Support DL flyer pg2

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We Value Our Community's Diversity and are LGBTI Inclusive


According to ACON and their LOVE project, LGBTI people are at greater risk of social isolation and lost family connections. However attempting to improve social connectivity through a range of different groups and activities can have profound health benefits both mentally and physically.

Please email Janine or Karen at: This email address is being protected from spambots. You need JavaScript enabled to view it.
and let us know how we can support you or your loved one.

LGBTI friendly

Lesbian, gay, bisexual, transgender and intersex (LGBTI) people might be those with dementia and/or the carers of others with dementia – partners, friends or even birth family members, both LGBTI and not. As a LGBTI person with dementia or as a LGBTI carer for someone with dementia, you will face a lot of challenges along your journey.

LGBTI and Dementia, a 24 page booklet from Dementia Australia, provides some guidance for you on that journey. Many of these challenges will be the same as those faced by all people in this situation. However, as an LGBTI care partner or LGBTI person with dementia, you may also have particular concerns or issues. Click on the image below to open and download the booklet:

LGBTI and Dementia pdf