At Byron Shire Respite Service, our one-to-one social support is all about enhancing our clients’ quality of life, even if they face challenges due to age or disability. We’re here to promote independence and connection, especially for those who may be socially or geographically isolated.

When we first meet a client, our care managers visit their home for a warm, personal introduction. For us, it’s about building a genuine connection from the very beginning. Over a cup of tea, we discuss important aspects like health, diet, and medications, while also taking the time to truly get to know our clients as individuals. We want to hear about the important people in their life, their favorite foods, the music they like, the TV shows they love, and what brings them joy—or what might be getting in the way.

This initial meeting is just the beginning of our journey together. By understanding our clients as whole people, we customise our support to meet their unique needs and preferences, and we carefully match each client with the services and support workers who best suit their personality and needs

At Byron Shire Respite Service, our one-to-one social support services are designed to make a meaningful difference— and are focused on the individual and driven by care, connection, and understanding.