Accessing our Services
Discover how to access our tailored care and support services—whether through CHSP, Home Care Packages, NDIS, or private funding, we’re here to help.
Get the Support You Need
Whether you’re seeking respite care, assistance due to an unexpected event like an accident or illness, or need ongoing support, you can either call us or drop by our centre to discuss your needs. Additionally, another service provider can make a referral on your behalf.
We start with an assessment to determine eligibility and to ensure our services are tailored to your unique situation. That’s because we believe in creating care and support plans that acknowledge your personal history and family, diverse needs, and your goals.
You can participate in our services through the government-subsidised Commonwealth Home Support Program (CHSP), utilise your Home Care Package funds, access our services through the NDIS, or pay for our services privately.
For help finding the best way to receive the care and support you need, click the button below.
Commonwealth Home Support Program (CHSP)
Byron Shire Respite Service is funded by the CHSP to offer five key services:
- Flexible Respite: Allows carers to take a break from their usual caring responsibilities.
- Centre-Based Respite: Provides structured day programs that offer social engagement and respite for carers.
- Social Support Group: Facilitates community access and social activities in a group setting.
- Social Support Individual: Offers one-on-one support for social interaction and community engagement.
- Transport: Assists with transport to appointments and social outings.
Reach out if you or your loved one have a CHSP referral code for any of the above services. We’re here to help you navigate the process and ensure you, or your loved one, receive the care and support you need.
CHSP Client Contribution
Service
Centre-Based Day Respite - Including Transport:
Our Welcomed Break programs at our centres in Brunswick Heads and Lennox Head provide activities and connection for our clients (with a specialised focus on dementia care), ensuring their carers receive the maximum respite possible.
Centre-Based Day Respite - Excluding Transport
Respite Care: Support for carers, taking their loved one out in the community or providing care in their home.
Social Support - Individual:
In-home visits from a care worker, assistance with shopping, transport, and companionship on outings or to medical appointments.
Social Support – Group Day Trips (Shopping at various centres)
Social Support – Group Day Trips (Outings to clubs and lunch venues)
Transport + Support: Accompanying clients to the hospital or medical appointments outside out of the Byron Shire.
Location-Day-Time
Brunswick Heads: Mon-Fri
Lennox Head: Tues-Fri
10am-3pm
Brunswick Heads: Mon-Fri
Lennox Head: Tues-Fri
9.30am-3.30pm
Daytime
Daytime
2nd Wed of the month
10.00am-3pm
4th Wed of the month
10.00am-3pm
Community
Daytime
Contribution (Ex GST)
$35/day
(Activities, performers, moming & aftemoon tea, lunch included)
$25/day
(Activities, performers, morning & afternoon tea, lunch included)
$15/hour
$15/hour
$25/day
$25/day
$60/trip
Brokerage for Home Care Packages (HCP)
A Home Care Package (HCP) is a government-funded program that enables older Australians to receive in-home care, supporting them to live independently for as long as possible. HCPs cover a wide range of services, from assistance with household tasks to personal care and transportation for appointments.
While Byron Respite is not a direct HCP provider, we maintain strong brokerage relationships with numerous providers across the region, ensuring our clients continue to receive the quality care they’re accustomed to.
If you are one of our CHSP clients and have recently been approved for a Home Care Package, you can continue to work with our dedicated Byron Respite team. It’s your right to request your HCP provider to broker services from us, ensuring a seamless continuation of care.
If you are an HCP provider interested in partnering with us, please reach out to our Care Office at caremanager@byronshirerespite.com. Let’s explore how we can align our services to benefit your clients.
For details on the financial contribution required under an HCP, please see the tables below.
Home Care Package Pricing
Service
Social Support & Respite Care:
In-home visits from a care worker, assistance with shopping, transport, companionship on outings and medical appointments.
Day/Time/Pricing (Inc. GST)
Daytime
6.00am-6.00pm
$74/hr
Evening*
6.00pm-12.00am
$74/hr $86/hr
Overnight*
12.00-6.00am
$88/hr
Saturdays
3hr min.
$109/hr
Sundays
3hr min.
$137/hr
Public Holidays
3hr min.
$172/hr
*Additional $100 sleepover rate (plus working hours) if required.
Service
Centre-Based Day Respite - Including Transport
Our Welcomed Break programs at our centres in Brunswick Heads and Lennox Head provide activities and connection for our clients (with a specialised focus on dementia care), ensuring their carers receive the maximum respite possible.
Centre-Based Day Respite - Excluding Transport
Transport + Support: Accompanying clients to the hospital or medical appointments outside out of the Byron Shire.
Transport only: To a client’s home and/or during a session.
Location-Day-Time
Brunswick Heads:Mon-Fri
Lennox Head:Tues-Fri
10am-3pm
Brunswick Heads: Mon-Fri
Lennox Head: Tues-Fri
9.30am-3.30pm
Community
Daytime
Community
Daytime
Pricing (Ex GST)
$140/day
(Activities, performers, morning & afternoon tea, lunch included)
$130/day
(Activities, performers, morning & afternoon tea, lunch included)
$74/hr
$1.40/km
Self-Managed Home Care Packages: If you are self-managing, we offer care management plans services.
Please contact us for a discussion regarding your plan and pricing.
NDIS
The National Disability Insurance Scheme (NDIS) supports Australians with disabilities, including younger onset dementia, which affects around 29,000 people in their 30s, 40s, and 50s.
As a registered NDIS provider, Byron Shire Respite Service help our NDIS clients through in-home support, community access, respite care, and group programs, promoting independent living, social interaction, community engagement, and ensuring continuity of care for later in life.
To access our NDIS services, contact us to develop a personalised plan that suits your needs.
